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BUMI TUNGGAL MAJU SDN BHD TRAINING MODULE
4.1 SUPERVISION AND MOTIVATION
THE CLEANING SUPERVISOR SHALL:
• Supervision of all aspects of the Cleaning Service element of the contract
• Carry out cleaning duties as required by the contract
• Ensure all areas are cleaned to specification as directed by the Facilities Manager
• Be fully conversant with and practice all Safety policies and procedures
• Carry out spot checks and audits of the cleaning service ensuring all short comings are
addressed by thecleaning staff and reported to the Facilities Manager
• Record and report any Health and Safety issues to the Manager.
• Ensure all materials, chemicals and machinery are utilized in accordance with office
proceduresincluding risk assessments, method statements and safety and health
assessments
• Ordering cleaning materials and stock control
• Manage cleaning rosters taking into account all leave to ensure all aspects of the contract
are met.
• Supervise all cleaning staff to ensure cleaning standards are maintained
• Cleaning supervisor to carry out induction, training and refresher training of cleaning
staff and keepingrecords of such training
• Any other reasonable duties required by the Facilities Manager to ensure the effective
and efficient deliveryof the contract.
SUPERVISOR BEHAVIOURAL
Team Work: working collaboratively together, sharing knowledge and experiences to deliver
the best solutions
Team Player: Willing to be involved in other activities to achieve company objectives. Works
collaboratively and uses influence for resolution of issues. Honestly, loyalty and commitment.
Openness: listening and sharing; building trust and acting with integrity; treating others with
respect and working with transparency.
Effective Communication Skills: Able to adapt communication to audience and create detailed
written documents and reports. Able to maintain and manage communication links with a variety
of stakeholders. Presents a professional image and promotes the Brand.
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