Page 67 - TRAINING MODULE_BTM

BUMI TUNGGAL MAJU SDN BHD TRAINING MODULE

• Cleaning Equipment Handling Techniques

There are various types of cleaning equipment and it is your responsibility to train your cleaning
staff on how to handle cleaning equipment that they are expected to work with. It is not enough
to give them brief explanations on how the equipment works; you should be detailed when
training them. With that you will be able to bring out the best in them when they make use of the
equipment when cleaning. Please don’t release any equipment to a cleaning staff if they have not
been trained on how to handle it.

• Quality Control Skills

Quality should never be compromised if you truly want to continue to remain in the cleaning
business that is why you must do all it takes to train your cleaning staff on quality control skills.
Aside from training all your cleaning staff on quality control, you should create a quality control
department; their responsibility should be going round your various cleaning posts and ensuring
that all your cleaning employees are complying with your quality control standard.

• Interpersonal Skills

Another important aspect that you should train your cleaning staff on is interpersonal skills.
Every human needs good interpersonal skills to be able to achieve their goals and their desires.
The fact that your cleaning staff will be working for organizations and also with a team, makes
interpersonal skills training a must for them. So ensure that you make provisions for
interpersonal skills training for your staff before assigning them to a work station.

Cleaning Chemicals Handling Skills-: Most of the chemicals used in the cleaning industry are
hash to the skin and eyes that is why it is important to ensure that you train your cleaning staff on
how to handle cleaning chemicals.

• Compliance

Your cleaning staff should also be train on compliance. Much more than setting rules for your
cleaning staff, you should also make room for them to know what it means to comply to lay
down rules and regulations. Your cleaning staff should not just comply with your company’s
policy, but they should also comply with the policy of the company they are assigned to work.

SUPERVISOR ALWAYS NEED TO REMIND STAFF ABOUT

a) Ensure colour coded mops are used in it assign place to avoid cross contamination.

b) Clean mop heads daily, and dry it.

c) Cleaning chemicals must always be in clearly marked containers

d) Have schedules / checklist for cleaners in order to maintain productivity levels.

65