Page 2 - TRAINING MODULE_BTM

MODULE 1 - Introduction 1

1.1 Introduction to cleaning service 2
1.2 Types of cleaning service 4
1.3 Procedures for shopping mall, office and high rise building 6
1.4 Procedures for hospital cleaning 9
1.5 Procedures for golf club and exclusive club cleaning 12
1.6 Procedures for initial cleaning 16

MODULE 2 - Safety and Chemical 20

2.1 Safety and health 21
2.2 Cross infection control 26
2.3 Chemical introduction 29
2.4 Chemical Safety Data Sheet 33
2.5 Chemical PH label 35
2.6 Chemical handling and usage 36
2.7 Chemical Do's and Don'ts 39

MODULE 3 - Machinery and Equipment 40

3.1 Cleaning machinery and equipment introduction 41
3.2 Operative cleaning manual 45
3.3 Hard floor maintenance 48
3.4 Carpet maintenance 50
3.5 Toilet and sanitary appliances 52
3.6 Furniture and fitting 55
3.7 General cleaning 57
3.8 Glass cleaning 60

MODULE 4 - Quality Control (For Supervisor and Operation) 61

4.1 Supervision and motivation 62
4.2 Staff handling 64
4.3 Schedulling of Work 67
4.4 Quality inspection and control 70
4.5 Dress Code 73